The Woodlands, TX, March 15, 2016 – Dover Artificial Lift, part of the Energy segment within Dover Corporation (NYSE: DOV), is proud to announce that it has been named the recipient of four first-place awards in EnergyPoint Research’s latest Oilfield Products & Services Customer Satisfaction Survey.
Among suppliers in the Oilfield Products group, Completion & Production subset, Dover Artificial Lift finished No. 1 in the following categories: Artificial Lift, Performance & Reliability, Engineering & Design, and Horizontal & Directional Wells. Companies were rated on a number of attributes, including overall satisfaction; quality control; on-time and as-ordered delivery; price paid vs. value received; quality of sales, technical and field personnel; and accountability after sale. Paul Mahoney, President of Dover Artificial Lift, said, “These awards exemplify the full breadth of our product offerings and the expertise our organization brings to our customers in designing an Artificial Lift Solution that best fits their individual needs.”
“Being honored with these prestigious EnergyPoint Research awards, especially in the Artificial Lift category, continues to validate our continued focus on providing our customers with the best products and service in the oilfield,” said Soma Somasundaram, President and CEO of Dover’s Energy segment. “Though the oil-and-gas industry is going through a downturn at this time, we continue to stay focused on helping our customers optimize their production and lower costs through our state-of-the-art products and superior customer service. Our commitment to this crucial form of interaction with our valued customers continues to pay dividends.”
EnergyPoint Research provides independent research regarding the oil-and-gas industry’s satisfaction with the products and services it purchases and utilizes. For this customer-satisfaction survey, EnergyPoint Research tallied the feedback of more than 800 respondents from the global oil-and-gas industry, many of them with more than 20- plus years of experience.